WEBSITE TERMS & POLICIES

FREQUENTLY ASKED QUESTIONS

WEBSITE TERMS · TEMPLATE SHOP TERMS · PRIVACY POLICY · REFUND POLICY · AI POLICY · REQUIRED DISCLOSURES · GENERAL PROVISIONS

These Website Terms & Policies apply to all browsing, purchases, downloads, accounts, access  portals, and use of InFrame Law’s template shop and website. By accessing this site or purchasing any product, you agree that you have read and agree to these Terms, as defined and outlined below. All products are attorney-drafted self-help legal information tools for creative entrepreneurs, not legal advice or legal representation.

PART ONE: DEFINITIONS

These definitions help us keep our terms clear & concise. Whenever a defined word or term is used, it incorporates the full meaning & content of our definitions.


DEFINITIONS


PART TWO: WEBSITE TERMS 

These Website Terms govern your use and access to inframelaw.com.

2.1  Acceptance of Terms

By visiting, browsing, or using any portion of the Site, you acknowledge that you have read, understood, and agree to be bound by these Website Terms (Part Two), Shop Terms (Part Three), Privacy Policy (Part Four), Refund Policy (Part Five), Disclaimers (Part Six), and General Provisions (Part Seven) (collectively “Terms” or “Website Terms”). These Terms apply to all visitors, users, and buyers. Your continued use of the Site following any update to these Terms constitutes acceptance of the updated Terms.

2.2  Changes to Terms

We may modify these Terms in the future in order to address changes in the law, new areas of risk, or to provide clarity. Changes that impact our community will be communicated by email to those who maintain an updated email address with us. This is the primary way we communicate with creators about new laws and risks impacting their work and to provide updates to any Products purchased or downloaded from our Site—such as free updates provided under our Lifetime Update Policy. Continued use of the Site will constitute acceptance of the updated Terms.

2.3  Our Work

2.3.1  Bread, Butter, Heart & Soul

As it is for all creators, our Work is our most valuable asset. We’ve poured thousands of hours into every single page, article, resource, contract, and kit on this Site—so our Work is not just the bread and butter of our business, it’s the heart and soul. And whether you are looking to protect and monetize your work, get answers to the top legal questions impacting creators, or just browsing, we are honored to have you here. And we are honored to share our Work with you.

Everything you’ll find on this Site represents over 20 years of legal knowledge, along with the unique insights we’ve gained as fellow creators building business right alongside the ones we serve. We want every creator on our Site to take full advantage of every resource, article, offer, and Product we provide, while handling our Work with the level of care it deserves. Please take a moment to review these policies to understand how our Work can be used, cited, and shared.

If you have questions about how to incorporate language for how users can use your work into your website terms, go here.

2.3.2  Intellectual Property Ownership

All Work contained on the Site is the exclusive intellectual property of InFrame Law and is protected by state, federal, and international copyright, trademark, intellectual property, and contract laws. For more information about the laws protecting Site content and how to protect it, go here. All permitted and encouraged use of any Site content remains subject to InFrame Law’s intellectual property ownership rights. 

2.3.3 Permitted Use

You are freely permitted and encouraged 1) to access, browse, and view the Site for informational, educational, inspirational, and purchasing purposes; 2) to provide or publish links to any resources, Products, templates, kits, articles, or other Site pages; and 3) to reference InFrame Law or inframelaw.com in your content or work.

A.    Articles

The Site contains a growing library of free articles from the Inframe Journal that are specifically designed by InFrame Law to address the top legal issues impacting creators and to help creators protect and monetize their work.While other law-based businesses might prohibit you from forwarding, linking, or sharing these articles with others in your audience, network, or community, we do not. In fact, we are honored when creators share any of our articles, along with simple information identifying InFrame as the owner and author of the article. Here’s an example of language creators can use when sharing InFrame articles:  

I’m sharing this article from InFrame Law because [INSERT PURPOSE; HOW IT HELPED; WHY IT’S IMPORTANT FOR CREATORS.] The original article can be found on inframelaw.com, along with additional legal resources for creators.

We sincerely hope the creators who need our work are able to find it, and we will continue to prioritize timely, accessible, creator-based content on our Site.

B.    Pull Quotes or Other Site Content

All articles on the Site are owned InFrame Law with all copyright authorship rights retained by the article’s author. As such, any time a part of an article or content from this Site is used, cited, or otherwise published by anyone other than InFrame or the author, individual InFrame authorship / attribution should be provided. No article, Product, Offer, resource, or Site content may be published or shared without InFrame attribution or represented as the original work of anyone other than InFrame Law or the InFrame author.

Here’s are some examples of language creators can use to attribute quotes or content to InFrame Law:  

I found this from [TITLE OF ARTICLE, REFERENCE TO CONTENT]. The full article can be found at inframelaw.com.

OR

Beth Stanfield, Legal Director and Founder of InFrame Law.

OR

[INSERT PROVIDE LINK TO SITE PAGE OR ARTICLE]

C.    Downloadable Resources

The Site also contains a collection of downloadable resources designed to help creators avoid the most common legal pitfalls impacting their work. These downloadable resources are highly valuable, proprietary documents authored, owned, and updated by InFrame Law. Whether provided for sale or free download, these resources are intended for each creator’s own personal, non-commercial use and may not be shared with or used by others.

Specifically, no documents or links provided in the download may be copied, forwarded, or shared with any other person or business, and no emails containing links or attachments  may be forwarded or shared with any other person or business. However, Site users are freely permitted to let others know about InFrame Law’s downloadable resources. Here’s an example of language creators can use when doing so:

I’m sharing this resource [ADA Website Compliance Kit] from InFrame Law because [INSERT PURPOSE; HOW IT HELPED; WHY CREATORS NEED IT.] If you want it, you can get it for free at Inframe Law. You can download it directly from the resource page at inframelaw.com.

2.3.4    Prohibited Use

Except as outlined above, it is not permitted to copy, reproduce, republish, modify, distribute, repurpose, quote, or share any Work or Site content without written permission from InFrame Law. Written permission is given through our licensing opportunities,  collaborations, co-creator agreements, brand sponsorships, and other opportunities.

As with the abuse of any intellectual property ownership rights, unauthorized use could result in legal action.

If you have questions about how to protect your work, please go here. To incorporate strong Permitted and Non-permitted Use language to your website terms, go here.

2.4  AI Training Prohibition

One of greatest risks facing creators is the unchecked misuse of their work—their content, creative work, brand, and proprietary business assets. And that risk has never been greater than it is now with artificial intelligence (AI) programs crawling the internet 24/7—scraping, screening, interpreting, obtaining, rearranging, repurposing, and furnishing the original work of brilliant creators to an untold number of AI users.

This is why InFrame has prioritized next-generation AI awareness and protection in all our Work, including our resources, articles, Products, and Site pages. It’s also why InFrame is developing an all-in-one AI Compliance Kit that shows creators 1) how to use AI tools and retain full ownership, authorship, credibility, and creative integrity in their work; 2) how to ensure AI is not using the creator or their work; 3) how to protect their work and relationships from AI; 5) how to stay compliant with AI laws; and 6) how to communicate with their community and customers about AI use, security, and creative integrity.

An integral part of AI compliance is developing a strong AI Policy and communicating that Policy to customers and Site users. The full InFrame AI Policy can be found in Part Five of these Website Terms. For this section, the part you need to know is that all Site users are prohibited from sharing, uploading, linking, or pasting any Site Content into any AI program or software—regardless of AI data settings or intent.

The basis for our blanket prohibition against using InFrame with AI is straight-forward. Like the creators we serve, we do not want our most valuable assets—our creative work, content, brand concepts, and proprietary business documents—to be fed to AI training models, scraped of source distinctions, and fed back to other users in response to an AI prompt. This is how the work of creators shows up in the feeds, platforms, and websites of others; how it becomes watered down and homogenized; how creators end up competing against versions of their very own work; and how the careful, high-quality work of creators becomes overshadowed by the on-demand, low-quality output of AI programs. This is the biggest risk all creators face building businesses online and one we are confronting head-on at InFrame Law.

To be clear, we are not opposed to creators using powerful tools to complete routine tasks. What we are opposed to is this:

  • We are opposed to AI using creators and stealing their work.

  • We are opposed to the homogenization and erosion of original creative work.

  • We are opposed to the increasing economic and artistic burden AI places upon independent creators.

  • We are opposed to the unchecked impacts of AI—environmental, psychological, cultural, and creative.  

But we are also realists. We understand that—to sustain both a living and life centered on their creative purpose—most creators have no choice but to place their work in the creator economy (through Instagram, TikTok, YouTube, Pinterest, and many others) to reach their audience. We also understand that no true guardrails currently exist to protect creative work in the creator economy.

What this means for most creators is clear: they can’t opt out of the AI era, but they can—they must—protect themselves. This is a foundational, missional focus of InFrame Law and influences everything we write, design, and create for our community. No matter what it is we’re creating—every article, resource, masterclass, or contract—we’ve made it as AI-proof as possible, while preserving creators’ ability to share their work with the world. Because we believe the world will not change with creators and their work.

To see the legal shop we built for creators, please go here. For questions about protecting your work in the AI era, please go here. To incorporate a strong, creator-based AI Policy to your website terms, go here. To learn about our all-in-one Core Creator AI Kit, please go here. To reach the InFrame audience with your work, go here. One of greatest risks facing creators is the unchecked misuse of their work—their content, creative work, brand, and proprietary business assets. And that risk has never been greater than it is now with artificial intelligence (AI) programs crawling the internet 24/7—scraping, screening, interpreting, obtaining, rearranging, repurposing, and furnishing the original work of brilliant creators to an untold number of AI users.

2.5  Eligibility

You must be at least 18 years of age to purchase any Product from the Site. By using the Site, you represent and warrant that you are 18 years of age or older and have the legal authority to enter into a binding agreement. We do not knowingly collect data from or market to individuals under 18.

2.6  DMCA and Copyright Infringement

We respect intellectual property rights and expect users to do the same. If you believe your copyrighted work has been reproduced on this Site without your permission, we will remove your content. Please send a written notice to info@inframelaw.com that includes all six required legal elements under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512(c)(3): (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to be infringed; (3) the specific URL of the allegedly infringing material; (4) your contact information; (5) a good faith statement that the use is not authorized; and (6) a statement under penalty of perjury that the information is accurate and you are authorized to act.

If you have any questions about how to send a complaint DMCA Takedown Notice meeting all six legal requirements above, please go here. We have prepared a Stolen Content Removal Kit that walks you through each step of the takedown process and provides a template explaining exactly what you need to submit an effective notice under the DMCA on any online platform. We have also made the Kit free for creators as a part of our mission to combat the unchecked misuse of creators’ work—their content, creative work, brand, and proprietary business assets—in the creator economy.

2.7  Links to Third-Party Sites

The Site may contain links to third-party websites, including payment processors, email service providers, and contributors. These links are provided for convenience only. We have no control over the content or practices of third-party sites and are not responsible for their terms, privacy policies, or actions. A link to a third-party site does not constitute an endorsement unless otherwise specified.

For information about the new laws and monetary penalties impacting creator endorsements, links, sponsorships, and affiliate programs, go here.

2.8  Affiliate Links

Some links on this Site may be affiliate links, meaning we may earn a commission if you make a purchase through the link at no additional cost to you. All affiliate relationships are disclosed in accordance with FTC guidelines (16 C.F.R. Part 255). We only recommend products and services we believe in, but your use of affiliate links and any resulting transactions are solely between you and the third party.

If you are a creator and your website, sales page, or feed does not contain a similar statement, you may be violating current state and federal laws. For information about the new laws and monetary penalties impacting creator endorsements, links, sponsorships, and affiliate programs, go here. For information about how to get your website, sales page, or feed compliant, go here.

2.9  Prohibited Conduct

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law or regulation;

  • Attempt to hack or gain unauthorized access to any portion of the Site, its servers, or any connected system;

  • Introduce viruses, malware, or other harmful code;

  • Impersonate or misrepresent your affiliation with any person or entity;

  • Collect personally identifiable information from other users without their consent;

  • Use the Site in any way that could disable, overburden, or impair its functionality; or

  • Circumvent any technological protection measures on the Site or any Product.

2.10  Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, INFRAME DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

2.11  Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INFRAME AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF DATA, OR REPUTATIONAL HARM—EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.


PART THREE: TEMPLATE SHOP TERMS

These Terms of Use govern all purchases, downloads, and Products from the InFrame Law Template Shop. By completing any purchase, you acknowledge and agree to all terms.

3.1  What You Are Purchasing

 When you purchase a Product from the InFrame Law Template Shop, you are purchasing a limited license to use that Product. You are not purchasing ownership of the intellectual property contained in the Product. Ownership of all Products, templates, documents, articles, resources, classes, and content remains exclusively with InFrame Law.

Each purchase gives you a personal, non-exclusive, non-transferable, revocable license to use the Product for your own business purposes as specified in Section 3.3 below. This license does not transfer any copyright, trademark, or other intellectual property rights to you.

Here’s what the limited-purpose license means in plain english:

  • Personal means that your limited license to use the Product extends to you and your business—no other person and no other business.

  • Non-exclusive means that other people who purchase the Product have the same limited license to use the Product as you do, along with the same restrictions.

  • Non-transferable means you cannot share, sell, or give your limited license rights to any other person or business.

  • Revocable means that InFrame can revoke your limited license if you abuse it. 

3.2  License—What You May DoYour limited license to use a Product permits you to:

  1. Download and save the Product to your own device or secure cloud storage;

  2. Customize the Product by filling in all required fields and making modifications appropriate to your business and audience;

  3. Use the customized Product in your own internal and external business operations;

  4. Use the Product for an unlimited number of business needs, client engagements, and transactions;

  5. Use the Product for an unlimited amount of time, bearing in mind that periodic legal and industry updates are often required and are included in your purchase; and

You may purchase a Product as a gift for another person or business. Note that all usage rights will go to the recipient.

3.3  License Restrictions—What You May Not Do

Your license does not permit you to:

  1. Resell, sublicense, or share any Product with any person or business;

  2. Purchase or use any Product as a basis, starting point, go-by, or comparison tool for a competing template product or business;

  3. Upload, submit, or incorporate any Product or its contents into any AI program, tool, website, or software; and

  4. Use any Product in a way that violates applicable law or the rights of any other person or business.

Violation of any license restriction is a material breach of these Terms and may result in immediate termination of your license and potential legal action.

3.4  Products Are Legal Templates, Not Legal Advice

The Products sold through the Template Shop are legal contracts, clauses, and policy documents drafted by a licensed attorney, customized for creators, and based on nationally-recognized and accepted terms. They are not legal advice or legal representation.

3.5  No Attorney-Client Relationship

Purchasing, downloading, or using any Product does not create an attorney-client relationship between you and InFrame Law or any attorney who contributed to the drafting or review of any Product. See Part Six for the full disclaimer and explanation.

3.6  Your Responsibility to Customize and Review

Every Product comes with placeholder fields, instructions, and optional provisions that require your active input. It is your responsibility to:

  • Review the complete Product and all explanations and instructions included with the Product;

  • Review all required customizations and option selections and choose the ones that work best for you and your business;

  • Complete all custom fields with your information;

  • Fill in every required field and make all decisions required by the template;

  • Delete all instructions, explanations, and other language that is not part of the formal legal document before you finalize and use the Product; and

  • Download and incorporate template updates when they are released.

If you have specific legal issues, questions, disputes, or concerns, please contact an attorney licensed in your state. See Part Six for the full disclaimer and explanation.

3.7  Lifetime Updates—Complete Definition

When a Product is offered with “Lifetime Updates,” this means that InFrame will endeavor to update that Product when, in our sole and exclusive judgment, a meaningful update to the template language is warranted under applicable law or industry practice, and to help creators protect and monetize their work.

Specifically, “Lifetime” means the period during which InFrame continues to operate the Template Shop in substantially current form. “Lifetime Updates” will no longer be provided if any of the following occur:

  • Inframe, in its sole discretion, determines that a specific Product no longer serves creators and should be either replaced or removed from the Template Shop;

  • A government mandate, legal ruling, or other external constraint prohibits InFrame from providing Lifetime Updates or requires a Product to be discontinued; or

  • InFrame ceases operations or discontinues the Template Shop.

Lifetime Updates are not “on demand” and are not intended to address any specific legal situation, business s, or jurisdiction. Lifetime Updates are not subject to any specific schedule or user notification. When a Product is updated, the update will be made available through our digital download. It is your responsibility to download and implement all Updates when they are released. We recommend maintaining a current email address with us to ensure you receive all Product updates when they are released.

3.8  Digital Delivery and Your Responsibility to Download

All Products are delivered through a digital download sent to your email address. You are solely responsible for:

  • Downloading your Product immediately upon purchase

  • Saving your Product to your own device or secure cloud storage

  • Maintaining your own copy of every Product you purchase

If you run into technical problems accessing or downloading your Product, please let us know at info@inframelaw.com so we can help you resolve it.

We have no control over external technology, software, or devices, platform changes, or other outside circumstances that may impact your ability to access a Product, so we cannot guarantee that our assistance will solve your technological problems. However, we want all creators to receive the full benefit of our Products and will make all reasonable efforts to ensure they do. Product refunds will be provided in accordance with our Refund & Cancellation Policy.

3.9  Jurisdiction Compliance

Our Products are drafted using general U.S. contract principles and are designed to reflect generally-accepted standards on a national basis. However, laws vary by state and can change at any time. No Product is guaranteed comply with the laws of the specific jurisdictions in which you do business. You are solely responsible for ensuring that any completed document complies with all applicable federal, state, and local laws. Consult with a licensed attorney in your jurisdiction to provide guidance specific to you and your business.

Our Products are not drafted for use outside the United States. If you are located outside the U.S. or operate a business subject to non-U.S. laws, you use our Products at your own risk and are advised to seek legal review in your jurisdiction.

3.10  Intellectual Property in Products

All contents of our Products and all marketing, social media, website, and other components accompanying a Product—such as text, color, design, format, and structure—is the exclusive intellectual property of Inframe. Your purchase gives you a limited license to use the Product and its components for your own business. It does not give you any ownership interest in the Product or any Product components and does not permit you to use the Product contents, format, structure, guidance, text, ideas, or design elements to develop, market, or offer any product of your own.

The following are expressly prohibited and will be legally enforced by InFrame Law:

  • Reselling any Product, in whole or in part, in its original or modified form;

  • Repackaging or repurposing any Product, in whole or in part, as a competing product, template, kit, freebie, article, content, course, or other resource;

  • Using any Product’s contents, structure, language, text, design, or ideas to develop, market, or sell your own product, resource, or other offer; and

  • Sharing any Product, in whole or in part, with any other person or business.  


PART FOUR: PRIVACY POLICY

This Privacy Policy describes how InFrame collects, uses, stores, and protects information from visitors and buyers of inframelaw.com. By using the Site, you consent to the practices described here.

4.1  Information We Collect

4.1.1  Information You Provide Directly

  • Name, business contact information, and email address. When you subscribe to our email list, purchase a Product, or contact us through the InFrame website or email, we maintain the information you provide in a highly-secure, cloud-protected environment that is protected under the current privacy and security standards applicable to our business. This includes multi-factor authentication, periodic password changes, along with additional industry-leading protections. By subscribing to InFrame through our website or through any Product purchase, you automatically become a part of our creator network and will be eligible to receive Product updates under our Lifetime Updates policy with any Product purchase, creator-only resources, weekly articles from our online InFrame Journal publication, and exclusive creator pricing for all legal Packages, live and recorded masterclasses, and Template Shop Products. You can unsubscribe from our creator network at any time.  

  • Billing information. All billing information is collected and processed by our third-party payment provider. InFrame doesnot save or store your full payment card number.

  • The content of any emails, form submission, text, chat, or other messages you send to us are maintained under the same security protocols applying to your name, business contact information, and email address. However, no attorney-client relationship or attorney-client confidentiality attaches to those communications.

4.1.2  Information that May Be Collected Automatically

Depending upon your privacy, security, and device settings, we may collect the following:

  • IP address and approximate geographic location;

  • Browser type, device type, and operating system;

  • Pages visited, time spent on pages, and navigation paths;

  • Referring URL—where you came from before visiting the Site; and

  • Cookies and similar tracking technologies used pursuant to Section 4.6 of this Policy.

4.2  How We Use Your Information

We use the information we collect to:

  • Process your purchases and deliver your Products;

  • Provide you with creator-only resources and benefits;

  • Communicate with you about your purchase, including order confirmation and support;

  • Include you in our creator network and provide you with applicable Product updates, creator-only resources, weekly articles from our online InFrame Journal publication, and exclusive creator pricing for all legal Packages, live and recorded masterclasses, and Template Shop Products;

  • Improve the Site, our Products, and our customer experience;

  • Comply with legal obligations and protect against fraudulent, unauthorized, or illegal activity;

  • Respond to your inquiries and customer support requests; and

  • Analyze website data to improve Site performance.

4.3  How We Share Your Information

We will never sell your personal or business data. We will never publish or disclose your personal or business information without your permission.

4.3.1  Service Providers

We share information with third-party service providers who assist us in operating the Site and delivering Products. These providers are contractually obligated to protect your information and may only use it for the services they provide to us. Current categories include:

  • Stripe. This is our third-party payment processing provider.

  • Squarespace. This is our website platform host and email processing provider.

4.3.2  Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, property, or safety or that of our users or the public.

4.3.3  Business Transfers

If InFrame is acquired, merged, or sells substantially all of its assets, your information may be transferred as part of that transaction. You will be notified of any such change in ownership or control.

4.4  Data Retention

We retain your personal and business data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, provide our Products and services, and enforce our agreements. Purchase records are retained for a minimum of seven years for accounting and legal purposes. Email subscriber data is retained until you unsubscribe or request deletion.

4.5  Your Rights

4.5.1  All Users

  • Right to access: request a copy of your personal or business data;

  • Right to correction: request correction of inaccurate data;

  • Right to deletion: request deletion of your personal or business data, subject to legal retention requirements; and

  • Right to opt out: unsubscribe from emails at any time using the unsubscribe link or by contacting us at info@inframelaw.com.

4.5.2  California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) and California Privacy Rights Act:

  • Right to know: you may request information about the categories and specific pieces of personal or business information we have collected about you, the sources of that information, and the business purpose for collection;

  • Right to delete: you may request deletion of your personal information, subject to exceptions;

  • Right to opt out of sale or sharing: we do not sell personal information; if we use advertising pixels that may constitute “sharing” under CPRA, a “Do Not Sell or Share My Personal Information” link will be available on our website;

  • Right to correct: you may request correction of inaccurate personal information;

  • Right to limit use of sensitive personal information: you may limit certain uses of sensitive personal information; and

  • Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.

To exercise any California right, contact us at info@inframelaw.com. We will respond within 45 days of a verifiable consumer request.

4.5.3  Other State Privacy Rights

Residents of Virginia (CDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states with enacted consumer privacy laws have similar rights. Contact us at info@inframelaw.com to exercise any privacy rights available to you under the law of your state. We respond to all verifiable requests within 45 days.

4.6  Cookies and Tracking Technologies

We use cookies and similar tracking technologies on the Site. Cookies are small text files placed on your device when you visit a website.

4.6.1  Types of Cookies We May Use

  • Essential cookies. These are required for the Site to function, including shopping cart and checkout functionality. You cannot opt out of these without disabling the Site’s core functionality.

  • Analytics cookies. These help us understand how visitors use the Site.

  • Marketing cookies. These are used to deliver relevant information about our work and Products.

If any non-essential cookies are in use, you can control them through your browser settings or through your selection on any pop-up.

4.6.2  Global Privacy Control (GPC)

Where required by applicable state law, we honor the Global Privacy Control (GPC) browser signal as an opt-out of sale or sharing of personal data. If your browser sends a GPC signal, we will treat it as a valid opt-out request.

4.7  Email Communications and CAN-SPAM

If you subscribe to our email list or purchase a Product, you may receive emails from us under the CAN-SPAM Act (15 U.S.C. § 7701 et seq.). As such, our emails include a physical mailing address and an unsubscribe link. Unsubscribe requests are processed within ten business days. You cannot opt out of transactional emails (e.g., order confirmations, download links) since they are necessary to fulfill your purchase. Note, however, that unsubscribing will prevent you from receiving Product updates when they are deemed necessary under changing legal, industry, or creator-focused standards / practices.

4.8  COPPA—Children’s Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it. If you believe a child under 13 has provided us with personal data, please contact us at info@inframelaw.com.

4.9  Data Security

As outline above, we implement commercially reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is completely secure. We cannot guarantee the absolute security of your data. In the event of a data breach that affects your data, we will notify you and take all steps to remedy the breach under applicable state and federal law.


PART FIVE: REFUND POLICY

By completing any purchase, you confirm you have read and understood this policy. All sales are subject to this policy regardless of whether you reviewed it prior to purchase.

5.1  All Sales Final—No Refunds on Digital Products

All Products sold through the InFrame Law Template Shop are digital products delivered electronically. Due to the nature of digital goods—which are accessible, downloadable, and usable immediately upon purchase—all sales are final.

WE DO NOT OFFER REFUNDS, RETURNS, EXCHANGES, OR STORE CREDITS ON ANY DIGITAL PRODUCT PURCHASE EXCEPT TECHNICAL FAILURES DESCRIBED IN SECTION 5.4.

This no-refund policy is our standard policy and is not subject to exception, including the following:

  • A decision not to use the Product;

  • Dissatisfaction with the Product content or format after download; or

  • Failure to read the Product description before purchasing;

5.2  Why We Have a No-Refund Policy

InFrame Law was built to serve real creators, doing real creative work. Because of that, our Products are designed to meet creators exactly where they are, providing exactly what they need. We are confident that our Products not only meet creator needs, but provide a value substantially exceeding Product cost under our creator pricing.

Every Product is drafted by an attorney with over 20 years’ experience researching, drafting, negotiating, and litigating the contracts and documents contained in the Template Shop, along with years of experience operating a business as a creator working in the creator economy. In addition, thousands of attorney and creator hours have gone into the thoughtful research, drafting, structure, and updating of each Product. As such, each specific Product is highly-valuable, industry-specific, and well-vetted. Our pricing reflects a careful balance between these two the important considerations:

  • the enormous investment of time, resources, and skill that went into preparing each Product; and

  • creators’ need to secure affordable, high-quality resources, including essential contracts, policies, and other resources they need to protect and monetize their work in the creator economy.

Unlike physical products, digital templates cannot be “returned.” Once you have accessed or downloaded a template, you have received the full value of your purchase. Our policy is consistent with industry standard practice for digital product sellers and complies with all applicable consumer protection laws. More importantly, providing refunds outside of our policy would undermine the commercial viability of our work and would hurt the very creators we are called to serve.

5.3  Before You Purchase

We encourage every potential buyer to take the following steps before completing any purchase:

§  Read the complete Product description;

§  Make sure the Product is right for your business model; and

§  Contact us at info@inframelaw.com with any questions before purchasing.

We welcome your questions! We are thrilled to help you choose the right Product and provide you with the information you need to cover your bases.

5.4  Technical Failure Exception

The only circumstance in which a refund may be considered is a verifiable technical failure that prevents you from accessing or downloading the product you purchased, where:

  • The failure lies with InFrame (such as a broken download link, a failed delivery, an incorrect email);

  • You contact us within five business days of purchase at info@inframelaw.com; and

  • We are unable to resolve the access issue within a reasonable timeframe after you contact us.

If we cannot restore your access and cannot deliver the product you purchased, we will issue a full refund. A technical failure on your end (such as an unsupported file format on your device, personal storage issues, expired purchase link that you failed to use within the access window) does not qualify under this exception. However, we will make reasonable efforts to help you resolve these types of problems.

5.5  Chargeback Policy

Before filing any dispute or chargeback request with your bank or payment processor, please contact us at info@inframelaw.com. Most issues can be resolved directly and quickly. We maintain records of all purchases, delivery confirmations, written policies, user access logs, and will submit this documentation in response to any payment processor dispute.

Filing a chargeback for a legitimate digital product purchase without first contacting us is a violation of these Terms and may result in permanent suspension of your access to the Shop and any future purchases.

5.6  Compliance with FTC Requirements

This refund policy complies with the FTC Mail, Internet, or Telephone Order Merchandise Rule (16 C.F.R. Part 435), which requires that sellers be able to deliver purchased items as described. In the event we are unable to deliver a Product as described, we will issue a full refund regardless of this policy. The FTC Mail Order Rule does not require merchants to accept returns on digital products that have been successfully delivered.

For any subscription or recurring product offered through the Shop, cancellation is available at any time. The FTC’s Click-to-Cancel Rule (16 C.F.R. § 425, effective July 14, 2025) requires that any subscription started online may be cancelled online. If we offer any subscriptions, they will include a self-service cancellation option.

If you have questions about whether your Refund Policy complies with the FTC, go here.


PART SEVEN: REQUIRED DISCLOSURES

This section contains important disclosures about our Products and Services.

7.1  The InFrame Template Shop

THE INFRAME TEMPLATE SHOP IS A LEGAL TEMPLATE PROVIDER, NOT A LAW FIRM. A  LICENSED ATTORNEY IS THE LEGAL DIRECTOR AND PART OWNER OF THE TEMPLATE SHOP, BUT DOES NOT PROVIDE ANY PROFESSIONAL LEGAL SERVICES UNDER A PROFESSIONAL LICENSE THROUGH THE TEMPLATE SHOP. THE TEMPLATE SHOP IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE, PROFESSIONAL LEGAL SERVICES, OR LEGAL REPRESENTATION.

7.2  Products Are Not Legal Advice

The Products sold through the Template Shop are legal contracts, clauses, and policy documents drafted by a licensed attorney, customized for creators, and based on nationally-recognized and accepted terms. They are not legal advice or legal representation.

Purchasing, downloading, or using any Product does not create an attorney-client relationship between you and InFrame Law or any attorney who contributed to the drafting or review of any Product. See Part Six for the full disclaimer and explanation.

Our Products are legal document templates designed to be customized starting points. They are not legal advice tailored to your specific situation, jurisdiction, business model, or legal needs. Providing customized legal advice to a specific client in a specific situation is the practice of law, which requires licensure and the formation of an attorney-client relationship. We do not do that through the sale of templates.

The fact that our products are drafted by a licensed attorney does not change this. A licensed attorney who drafts a template for general sale is not providing legal advice to any individual buyer. The attorney-client relationship is specific, personal, and bilateral—it is not created through a template purchase.

7.2  No Attorney-Client Relationship

NO ATTORNEY-CLIENT RELATIONSHIP IS CREATED BY VISITING THIS WEBSITE, PURCHASING ANY PRODUCT, DOWNLOADING OR USING ANY TEMPLATE, READING ANY CONTENT, ARTICLES, OR RESOURCES  FROM  THIS SITE, COMMUNICATING WITH INFRAME BY EMAIL, SOCIAL MEDIA, OR ANY OTHER MEDIUM, OR THROUGH ANY OTHER INTERACTION WITH INFRAME THROUGH THE SITE OR THE TEMPLATE SHOP.

The absence of an attorney-client relationship means that InFrame does not have the duties of confidentiality, loyalty, competency, or zealous advocacy that a retained attorney owes to their client. It also means that our communications are not protected by the attorney-client privilege. This includes individual, personal communications via email, chat, or text, or other direct messaging. 

If you need legal advice specific to your situation or business needs, please consult with a licensed attorney in your jurisdiction.

7.3  High-Level Knowledge, Not Individual Advice

All contents of this Site and in all InFrame Products—including template language, guidance notes, commentary, blog posts, social media content, and educational materials—represent high-level, big-picture legal knowledge relating to the contractual concepts and business practices most often encountered by today’s creator. It does not constitute specific legal advice for your individual situation.

General legal knowledge—even accurate and current general legal knowledge—may not be sufficient to address every legal issue that arises in your specific business or jurisdiction. Legal requirements change frequently. Our templates are updated at our discretion (see Section 3.7) but may not reflect the most current requirements in your state at the time you use them.

7.4  Attorney Consultation

For all specific, individualized legal questions and needs, we consistently recommend  consultation with a licensed attorney in your jurisdiction. This recommendation represents the standard professional guidance for companies like InFrame providing legal templates and downloadable contracts. Laws and standards vary by state, change over time, and apply differently to different business models and industries. In addition to addressing specific, individualized questions and needs, a licensed attorney in your state can assist with the following:

  • Review your completed template, confirm its use, and suggest revisions specific to your business, needs, and industry;

  • Advise you on jurisdiction-specific legal issues;

  • Help you better understand specific language or provisions; and

  • Advise you on any specific legal matter that arises in your business.

If you need assistance finding a licensed attorney in your jurisdiction, let us know.

7.5  No Guarantee of Outcomes

WE ARE NOT AUTHORIZED TO MAKE ANY GUARANTEES REGARDING THE LEGAL ENFORCEABILITY, ADEQUACY, OR FITNESS FOR PURPOSE OF ANY TEMPLATE OR THAT USE OF ANY TEMPLATE WILL PREVENT DISPUTES, PROTECT YOU FROM LEGAL ACTION, OR ACHIEVE ANY PARTICULAR LEGAL OUTCOME.

Legal documents are tools. Their effectiveness depends on how they are drafted, implemented, and used. A well-drafted template properly implemented by a business with quality documentation and consistent use practices provides strong protection for creators. In addition, specific factual and legal circumstances will vary for each creator and their business, and no legal template—including ours—provides absolute protection in all situations. As a result, we are not responsible for the outcome of any dispute, transaction, or legal proceeding in which a template purchased from the InFrame Template Shop is used, in whole or in part. However, through our growing vault of creator resources—including masterclasses, Framebooks, InFrame Journal, articles, guided reader notes, attorney notes, and many other free resources we make available on our Site—we continue to provide high-quality, up to date legal resources, tips, news, and guidance to creators to assist them in protecting and monetizing their work and using any InFrame Product.

7.6  AI Tool Disclosure

In developing and maintaining our Products and Site content, InFrame may use artificial intelligence tools to assist with routine administrative tasks, organization, and formatting. This disclosure is made in the interest of transparency and in accordance with evolving professional and regulatory standards regarding AI-assisted content. Please see the InFrame AI Policy to understand precisely why, how, and where we use AI tools to bring our services to market and reach the people who need our Services and Products.

THE AI TOOLS WE USE

We use the following AI Tools:

  1. Claude by Anthropic.

HOW WE USE THESE AI TOOLS

InFrame uses Claude by Anthropic for the following specific tasks:

  1. Obtaining and listing live links for specified original sources of information, research results, legal resources, governmental agencies, legal authorities, and other original sources;

  2. Performing quality assurance checks on templates, articles, and other documents intended for publication to ensure consistency and accuracy, such as brand font, formatting, margins, font color, style guide requirements, brand guide requirements, and guided reader format components;

  3. Fixing problems and deviations from the above quality assurance checks; and

  4. Identifying legalese, confusing terms, redundant lists, exceedingly long sentences and paragraphs, Latin terms, and other language commonly used in legal documents and contracts;

  5. Omitting language and terms noted above as outdated, unnecessary, hard to read, difficult to understand, and otherwise banned from InFrame documents since they are unhelpful to the community we serve and need to be replaced by approved Plain English language; and

  6. Performing research to improve our services, Products, Site, and resources, including original source research about the community we serve, the real-world problems they face, the legal issues that impact their work, and how to best reach,  connect with, support, and serve creators.

WHAT WE DO WITH AI-ASSISTED WORK

Every word contained on the Site and every Product, article, resource, Framebook, template, contract, course, masterclass, or piece of content has been crafted, reviewed, edited, and finalized by these individuals employed by InFrame:

  • Beth Stanfield, J.D., Esq., InFrame Founder, Legal Director, and Independent Creator—U.S. licensed attorney with over 20 years’ experience performing the services offered by InFrame Law and in researching, drafting, negotiating, and litigating the contracts and documents contained in the Template Shop, along with multiple years building and operating a successful business as an independent artist, author, and legal services provider.

  • Mary Ahlman, M.F.A., InFrame Founder, Creative Director, and Independent Creator—award-winning documentary and film writer, director, and editor with over 15 years’ experience in the film, documentary, and promotional/marketing industry, along with multiple years as an independent filmmaker, screenwriter, and documentary producer.

HOW WE HANDLE ALL AI-ASSISTED MATERIALS

All AI-assisted work is reviewed, edited, and approved by a licensed attorney or other qualified professional. Specifically, before any copy contained on the Site or any Product, article, resource, Framebook, template, contract, course, masterclass, or piece of content (our “Work”) is published or finalized for release or sale, the following steps are taken by an individual employed by InFrame:

  1. All InFrame Work, including all legal, industry, and educational information contained in and provided with InFrame Work, has been independently reviewed, edited, revised, and approved by individuals employed by InFrame.

  2. All language, sentences, paragraphs, cites, links, or other information obtained, provided, or reviewed by any AI program have been independently reviewed, edited, confirmed, and approved by individuals employed by InFrame.     

HOW WE ENSURE THE INTEGRITY OF OUR WORK

Our use of AI tools as described here and our AI Policy does not reduce the quality, accuracy, and professional care we dedicate to every aspect of our work. Our use of AI tools is done with complete human direction, oversight, and training. Specifically, we do the following on an ongoing basis to confirm the absolute integrity and originality of our work:

  1. We train all AI tools to comply with our strict and extensive AI requirements, which include the following:

    • Total prohibition against using training data;

    • Total prohibition against accessing or reproducing any information without an original source for our independent verification and attribution;

    • Total prohibition against sharing or releasing any InFrame Work or data for any purpose; and

    • Total prohibition against allowing any AI tool to access customer data of any kind.

  2. We perform constant updates to our AI rules in order to address new AI risks as they arise (weekly if not daily).

  3. We perform constant, independent research about the impact of AI in the creator industry in order to protect our Work in the AI-era, ensure the quality, integrity, and accuracy of our Work, and reach the community we serve with the Products and services they need to thrive in the creator economy.

  4. We perform constant, independent research about the impact of AI on the community we serve in order to provide resources, Products, and Work that helps creators protect their work in the AI-era, ensure the quality, integrity, and accuracy of their Work, and reach the communities they serve.

  5. As a business made by creators for creators, we must be lead the industry in providing legal services and Products that protect and serve creators in the AI-era. We are now and will continue to lead the industry in all areas pertaining to creators’ use of AI, creators’ protection from AI, and creators’ compliance with AI laws and standards, along with the development of Products and resources infused with these protections.

7.7  Testimonials and Results Disclaimer

Any testimonials, case studies, or success stories referenced on this Site or in our marketing materials represent the experiences of specific individuals in specific circumstances. They do not guarantee that you will achieve similar results through the use of our Products or services. Results vary based on individual circumstances, the nature of your business, the laws of your jurisdiction, how you use and implement our Work, and other factors outside our control. While some testimonials or client stories may be edited for length, grammar, or clarity, they are provided voluntarily and never fabricated. They are shared in compliance with FTC Endorsement Guides (16 C.F.R. Part 255, revised 2023).

*If you use any type of testimonials, endorsements, client stories, case studies, or similar material on your website or in any of your content, please make sure it complies with the FTC. Go here for more information about the new penalties impacting creators, how to comply, and the language required under federal law.


PART EIGHT: GENERAL PROVISIONS

Standard but important provisions.

8.1  Governing Law

These Terms, and all disputes arising from or related to them, are governed by the laws of the State of North Carolina without regard to its conflict of law principles. You consent to the personal jurisdiction of the courts of North Carolina for any dispute or legal action of any kind.

8.2  Dispute Resolution and Binding Arbitration

We prefer to resolve disputes informally before any formal legal action. If you have a dispute with us, please contact us at info@inframelaw.com and we will attempt to resolve it in a manner that complies with our standards of quality and integrity and best serves our community. In the event a resolution cannot be reached, InFrame reserves all legal rights and claims, including the right to monetary and equitable relief. You consent to the personal and subject matter jurisdiction of the federal and state courts of North Carolina for purposes of any such action.

8.3  Indemnification

You agree to defend, indemnify, and hold harmless InFrame and its owners, officers, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Site or any Product; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property right; or (d) any claim that your use of a Product caused damage to a third party.

8.4  Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including acts of God, natural disasters, pandemics, governmental action, war, terrorism, cyberattacks, or failures of third-party infrastructure. If a force majeure event prevents us from delivering a service or Product you have purchased, we will notify you and, if delivery is not possible within a reasonable period, issue a full refund.

8.5  No Waiver

Our failure to enforce any right or provision of these Terms on any occasion shall not be construed as a waiver of that right or provision. A written waiver signed by us is required for any waiver to be effective.

8.6  Severability

If any provision of these Terms is held to be unenforceable or invalid by a court or arbitrator of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.

8.7  Entire Agreement

These Terms, together with our Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and InFrame with respect to your use of the Site and purchase of Products, and supersede all prior and contemporaneous agreements, representations, and understandings. No modification of these Terms is effective unless made in writing and signed by Inframe.

8.8  Assignment

InFrame may assign or transfer its rights and obligations under these Terms without your consent in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. You may not assign any of your rights under these Terms without our prior written consent.

8.9  Electronic Signatures and Acceptance

Your use of the Site and purchase of any Product constitutes your electronic agreement to these Terms, which is legally binding under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001. You do not need to provide a handwritten signature to be bound by these Terms.

8.10  Contact

Questions about these Terms, our Products, or your purchase may be directed to:

Business Name: Inframe Template Shop, LLC

Email: info@inframelaw.com

Website: inframelaw.com